All agents · Customer support and success
Voice-of-Customer Analysis
BetaCustomer comments clustered into themes with sentiment, verbatim quotes, mention counts computed from your data, and a list of explicit customer requests.
How it works
Paste comments from reviews, surveys, calls, or tickets (one per line), or upload a CSV or text export. Each theme carries real quotes, and counts are computed in code from the quoted comments.
What you give it
- Pasted text (one comment per line)
- .csv
- .txt
- .md
Limitations
- Counts show how many comments a theme's quotes come from, so they are a floor, not a full census.
- Sentiment is the AI's reading of the quoted comments, not a statistical score.
- Up to 5,000 comments and about 120,000 characters per run.